What do our clients think of the service they receive from Computer Onsite?
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Wee. Wang, Ottawa

"Tony & Staff-
Thanks again for such great service. It's so nice to know I can rely on your company for prompt, reliable service when I have any problems with my computer.

Thank you too, to Tony, for trying so hard to solve the problem I was having with opening my niece's MSN bloc. Please tell him the problem has been solved by having her add my hotmail address to her contact list. I can open the site from that address.

I tell all my friends how good your service is... so far, I know one of them has called on you for help, and maybe more will in time.

Thanks again. "

A. Lila, Ottawa

"Computer Onsite was quick to respond to my problem and was very accommodating when I needed to reschedule my initial appointment at a moment's notice. My specific problem related to the functionality of my DVD/CD burner which had not worked properly since the computer was new, about a year ago. The technician that came to my home was prompt (even early!), courteous, and more than helpful. He was able to solve a problem even other IT individuals were not able to fix. When we ran out of discs in the middle of testing it, he drove me to a nearby pharmacy where I was able to purchase more. Outstanding customer service - I wouldn't hesitate to recommend Computer Onsite to anyone."

G. Murray, Ottawa

"I just wanted to say that I think Tony does a fabulous job. He's awesome to deal with, helpful and knowledgeable and it's really nice to have been dealing with the same person who always remembers who we are!

Thanks for your great service!"

S. Mark, Ottawa

"it's not very often that a business surprises me.Tony go out to you and your staff for providing wonderful service. even though ultimately my computer was pronounced dead - i have to thank you so much for helping me. i am definitely going to recommend you to all of my non-computer literate friends."

P. Blair, Ottawa

"I want to take a moment to sincerely thank you for your help and advice. I am up and running again...with minimal costs. I have already spread the word to call Computer Onsite for anyone who needs technical service. I know I would definitely use your services again.

You were fast, accurate and, most importantly, kept your word on following up with me. That means everything."


Gary  Barbara,Ottawa

"What we did right: EVERYTHING... My Mac hard drive crashed, then Tony fixed it, then it worked, then it lost all the settings and a bunch of data, then I started losing a lot of sleep, then Tony came back, Then he fixed it and recovered all the lost stuff, now I'm going home to bed and I know I will sleep. Thank you Computer Onsite, and Thank You Tony.

What we could improve: Get Tony a Super Hero Cape.."

R. Patrick, Ottawa

We talked about many items needed to make our basic system much more functional, to our satisfaction. The technician 'tweaked' the system with a minor tune-up at it were. It appears to respond more quickly now, as much of the unused / unrequited software was removed. He gave us valuable information re a potential new monitor and the new printer that's required. He said that we could contact him for other advice if required at any time. He was always polite and even patient with some of the seemingly simple questions asked of him. We thanked him for that.

M. Colleen, Ottawa

"I didn’t want anymore time to go by without thanking you and your team for our new computers. It was very hard to convince our boss we needed new computers until mine crashed. Your quote was so reasonable, he agreed to 3 new computers. Hooray! We love them…A big thanks to Tony for their outstanding service when installing them. Why would we call anyone else?"

E. Ertinklin, Ottawa

"I called Computer Onsite for Services and they are excellent. They are very helpful – the phone number is 613-599-9976 and they will arrange for someone to come to the office or your house or wherever you need it.

Honest, (name removed) they are professional, experienced and don’t waste your or my time and will take whatever is needed to get you up and running. They also have a great support system."

P. Robertson, Ottawa

"Dear Tony:

You will never know how much you eased my pain today when you helped me find my 'deleted' contacts. I was truly beside myself and had that sick sinking feeling in my stomach that I was going to have to create the list from scratch all over again. The task seemed overwhelming. Your call and subsequent assistance was nothing short of amazing! Thank-you."